Support and Trouble Shooting

Aqua To Go has very strict design and production specifications for all its products.

Your water cooler has been inspected in accordance with our comprehensive Quality Assurance Checklist.

Under warranty, any product with a material defect will be promptly fixed or will be replaced. 


Please Assist Us To Help You …


Your User Manual Holds The Answers

Please first read your manual as this holds the answer to 99% of queries and problems. In particular please read the “Trouble Shooting” section.

Email Our Service Centre

Email You can expect a reply within 24 business hours if not before. 

Phone Our Service Centre   

Call and speak to our customer service team. Please read your user manual before you call, as chances are it might hold the answer.